PropPilot

Privacy Policy

Last updated: 14/6/2026

1. Introduction

PropPilot (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our real estate CRM platform.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, company name, and role when you register.
  • Lead & Customer Data: Contact details, preferences, budget, site visit history, and communication logs that you enter into the CRM.
  • Usage Data: Log data, device information, IP address, and interaction patterns to improve our services.

3. How We Use Your Information

We use your data to:

  • Provide and maintain the PropPilot CRM platform
  • Send follow-up reminders and notifications
  • Improve platform features and user experience
  • Ensure security and prevent fraud
  • Communicate updates, offers, and support responses

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted service providers (cloud hosting, email delivery, analytics) under strict confidentiality agreements. Lead data is isolated per organization and never shared between tenants.

5. Data Security

We implement industry-standard encryption, access controls, and regular security audits. All data is stored in secure, SOC 2 compliant data centers. Multi-tenant isolation ensures your organization's data remains completely separate from others.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Export your lead and customer data
  • Withdraw consent for marketing communications
  • Request account deletion

7. Cookies & Tracking

We use essential cookies for authentication and session management. Optional analytics cookies help us understand platform usage. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or platform announcements. Continued use after changes constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at: privacy@proppilot.online